Responsible Gaming
at t788

1. Our Commitment to Responsible Gaming

t788 was built with one core principle in mind: gambling should be entertaining. For the vast majority of players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other corner of Bangladesh, t788 provides a fun, secure, and fair environment to enjoy cricket betting, live casino games, slots, and instant-win titles. We want to keep it that way.

Responsible gaming at t788 is not a checkbox exercise — it is woven into how we operate. Our platform includes built-in tools that empower players to set their own boundaries, take breaks when needed, and access support without stigma. We also monitor account activity for patterns that may indicate a player is experiencing difficulty, and we proactively reach out when our responsible gaming system flags a concern.

t788 will never pressure a player to continue gambling, offer bonuses designed to trap players in loss-chasing cycles, or contact a self-excluded player with promotional material. We earn trust by operating fairly and transparently — not by exploiting vulnerability.

2. Age Restriction & Verification

t788 operates a zero-tolerance policy toward underage gambling. Bangladesh law and our platform terms both mandate that players must be at least 18 years old at the time of registration and at all times during their use of the platform.

2.1 Registration Age Check

During the t788 account registration process, every applicant is required to declare that they are aged 18 or above. This declaration is a binding contractual commitment. t788 reserves the right to request identity verification documents at any stage of the account lifecycle — not only at registration but also before processing withdrawals, unlocking bonus rewards, or at any point our compliance team identifies a need.

2.2 KYC Identity Verification

As part of our Know Your Customer (KYC) process, players may be asked to submit a copy of their National Identity Card (NID), passport, or other government-issued photo ID. Date of birth is cross-referenced against the declared age on the registration form. Accounts that cannot be verified as belonging to an adult are suspended pending review and may be permanently closed.

2.3 Protecting Minors in the Household

If you share a device or household with individuals under the age of 18, t788 strongly recommends:

• Always logging out of your t788 account when not actively using it.
• Using a strong, unique password that is not shared with others in the household.
• Enabling device-level parental controls to restrict access to gambling websites.
• Speaking openly with young people in your household about the risks associated with gambling.

3. Deposit Limits & Spending Controls

One of the most effective tools for maintaining control over gambling activity is a personal deposit limit. t788 allows all registered players to set limits on how much they can deposit into their account over a specified time period. These limits act as a hard ceiling — once reached, no further deposits are accepted until the limit period resets or the player submits a formal request to review the limit.

3.1 Types of Deposit Limits Available

3.2 Modifying or Removing a Deposit Limit

Reducing a deposit limit takes effect immediately. Increasing a deposit limit or removing one entirely is subject to a mandatory 7-day cooling-off period before the change is applied. This delay is intentional — it ensures that decisions to increase spending capacity are not made impulsively during a session. During the 7-day review window, the existing (lower) limit remains in force.

4. Time-Out & Cooling-Off Periods

Sometimes a player simply needs a break — a few days away from the platform to reset, reflect, and return refreshed. t788's time-out feature is designed for exactly this situation. A time-out is a temporary, voluntary pause on your t788 account that prevents login and all gaming activity for a defined period.

4.1 Available Time-Out Durations

• 24-hour time-out: A short breather when you feel a session has gone on longer than intended.
• 7-day time-out: A week-long cooling-off period, often recommended after a significant losing session or when other life stressors are present.
• 30-day time-out: A full calendar month away from t788 — a meaningful pause that allows genuine reflection on gambling habits.
• Custom duration: If none of the above standard options fits your situation, contact t788 support to discuss a custom time-out period.

4.2 What Happens During a Time-Out

During an active time-out on your t788 account:

• You cannot log in to the platform.
• All pending bonus offers are frozen and will not expire during the time-out period.
• Scheduled withdrawals already in progress will continue to be processed normally.
• t788 will not send promotional emails or SMS messages to your registered contact details.
• Your account data is preserved in full — nothing is lost during a time-out.

Time-outs take effect within 1 hour of your request being confirmed by t788 support. To request a time-out, contact Live Chat or email [email protected] with the subject line "Time-Out Request". No reason needs to be provided — your privacy is respected.

5. Self-Exclusion Programme

Self-exclusion is a more permanent measure available to any t788 player who feels that gambling has become — or is becoming — a problem in their life. Unlike a time-out, self-exclusion is intended as a serious, long-term commitment to stopping gambling activity on t788 entirely.

5.1 How to Request Self-Exclusion

• 1
  Contact t788 Support

  Reach out via Live Chat or email [email protected] with the subject line "Self-Exclusion Request". Our responsible gaming team will respond within 1 hour, 24 hours a day.

• 2
  Choose Your Exclusion Period

  Select from a minimum 6-month exclusion, a 12-month exclusion, a 5-year exclusion, or a permanent (indefinite) exclusion. t788 strongly recommends a minimum of 12 months for players experiencing significant difficulties.

• 3
  Confirm Your Identity

  t788 will ask you to confirm your registered email address and account username to ensure the exclusion is applied to the correct account. No additional documentation is required to initiate exclusion.

• 4
  Exclusion Takes Effect

  Your account is closed and access is blocked within 1 hour of confirmation. Any available balance is returned to your registered bKash, Nagad, Rocket, or bank account within 3–5 business days.

• 5
  Re-Registration Block

  t788 will flag your registered mobile number and email address to prevent re-registration during the exclusion period. If you attempt to open a new account, it will be identified and closed.

5.2 Lifting a Self-Exclusion

Self-exclusion is not a decision to be reversed lightly. t788 enforces a mandatory 7-day reflection period before any request to lift a self-exclusion is processed. Players must contact support, submit a formal written request, and wait 7 days before their account is reactivated. This delay is designed to ensure the decision to return to gambling is considered and not impulsive.

6. Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. t788 has compiled the following list of common warning signs. If you identify with one or more of these patterns, it may be time to take a break or seek support.

Recognising these signs is the first and most important step toward addressing them. t788's responsible gaming team is trained to listen without judgement and to connect you with the resources that best suit your situation. You do not need to be in crisis to reach out — early conversations are far more effective than waiting until a problem has escalated.

7. Support Resources & Helplines

t788 encourages any player who is concerned about their gambling to seek support from trained professionals. The following organisations provide confidential, non-judgemental assistance to individuals and families affected by problem gambling. All details below are provided as plain text — please copy contact information manually into your preferred communication app.

If you are in Bangladesh and feel you are in immediate financial or emotional distress as a result of gambling, please speak to a trusted family member, friend, or healthcare provider. t788's support team can also provide a direct referral to counselling services — contact us at [email protected] at any time.

8. Contact t788 for Help

t788's responsible gaming support team operates 24 hours a day, 7 days a week. Whether you want to set a deposit limit, request a time-out, initiate self-exclusion, or simply talk to someone about a concern you have about your gambling habits, we are here to help. All communications are treated with complete confidentiality.